Terms and Conditions
Welcome to Joymelo! By accessing or using our website, you agree to comply with the following Terms and Conditions. These terms are designed to ensure that your experience with Joymelo is fair, safe, and enjoyable. Please read them carefully before making a purchase or using any part of our website.
1. General Information
Joymelo is an independent online store offering creative and educational toys designed to inspire curiosity, creativity, and learning. All content, materials, and information presented on our site are intended for informational purposes only and are subject to change without notice.
By browsing or purchasing from our site, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian.
2. Use of Our Website
You agree to use this website solely for lawful purposes and in a manner that does not infringe upon the rights of others. Any attempt to disrupt or compromise the website’s functionality, security, or integrity is strictly prohibited.
- Do not misuse our content, trademarks, or materials.
- Do not engage in fraudulent activity or provide false information.
- Do not attempt unauthorized access to restricted areas or systems.
3. Product Information and Availability
We strive to present accurate product descriptions, colors, and specifications. However, due to variations in device displays and manufacturing updates, actual products may differ slightly from images or descriptions provided on our website.
Product availability is subject to change. We reserve the right to modify, limit, or discontinue any product at any time without prior notice.
4. Pricing and Payment
All prices displayed on our website are listed in the local currency indicated at checkout. We make every effort to ensure accurate pricing, but in the event of an error, we reserve the right to correct it and notify the customer before order confirmation.
Joymelo uses secure SSL encryption for all transactions. Payment methods accepted include major credit cards, PayPal, and other payment gateways displayed at checkout.
5. Order Acceptance and Fulfillment
Once an order is placed, you will receive an acknowledgment email confirming receipt. However, this does not constitute order acceptance. We reserve the right to cancel or refuse any order at our discretion, including situations where product availability, pricing errors, or suspected fraud are involved.
Orders will be processed and shipped as quickly as possible, and tracking details will be provided once available.
6. Shipping and Delivery
Delivery times vary based on destination and carrier. While we strive to ensure timely delivery, we cannot be held responsible for delays beyond our control, including customs processing or courier issues. For more information, please refer to our Shipping Policy.
7. Returns and Refunds
We aim for complete satisfaction with every purchase. If an item arrives damaged or defective, please contact us for a replacement or refund in accordance with our Refund and Returns Policy.
Items must be returned in their original condition and packaging within the specified time frame stated in our return policy.
8. Intellectual Property Rights
All designs, images, text, graphics, and trademarks displayed on this website are the property of Joymelo. You may not reproduce, distribute, or exploit any content from our website without written consent.
9. Limitation of Liability
Joymelo shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. All products should be used under appropriate supervision and according to provided instructions.
10. Third-Party Links
Occasionally, our website may include links to third-party sites for reference or convenience. Joymelo does not control or endorse these websites and is not responsible for their content, privacy practices, or policies.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. All revisions will be effective immediately upon posting on this page. Continued use of our website indicates acceptance of the latest version of these terms.
12. Governing Law
These Terms and Conditions shall be governed by applicable international commerce laws. Any disputes arising from the use of our website or products shall be resolved through fair and lawful means.
13. Contact Us
If you have any questions about these Terms and Conditions, please reach out to our support team at [email protected].
Mailing Address:
Room 302, No. 4 Heping Street, Xian Village Town, Zengcheng District, Guangzhou City, Guangdong Province
By using this website, you acknowledge that you have read, understood, and agreed to the Joymelo Terms and Conditions.